AGB / Terms & Conditions / Kullanım Şartları - Last Updated: June 2026
These General Terms and Conditions apply to all transfer services provided by Çetin Transfer (Mahmut Çetin, hereinafter referred to as the "Provider") to customers (hereinafter referred to as the "Client").
Bookings are made via WhatsApp, contact form, or telephone. A binding booking is only concluded upon written confirmation by the Provider. Upon confirmation, the Provider will communicate the final price, vehicle, and pick-up time.
All prices are final and include fuel, tolls, and driver costs. Additional stops or route changes may result in extra charges, which must be agreed upon in advance. Payment is made in cash in EUR or TRY, or via bank transfer by prior arrangement.
Cancellations are free of charge up to 24 hours before departure. In the event of a later cancellation or no-show, the full fare will be charged.
The driver waits up to 60 minutes free of charge after the landing. Flights are tracked live. In case of delays, the waiting time will be adjusted accordingly. After 60 minutes without contact, the Provider reserves the right to classify the trip as a no-show.
Child seats are available upon request and must be specified at the time of booking. Usage is free of charge. The Provider accepts no liability if child seats are unavailable due to failure to book them in advance.
By default, up to 8 pieces of luggage can be transported. Exceptionally large or bulky luggage (e.g., surfboards, bicycles) requires prior arrangement.
The Provider is liable for damages resulting from injury to life, body, or health in accordance with statutory provisions. Otherwise, liability is limited to intent and gross negligence. The Provider assumes no liability for force majeure (natural disasters, road closures, strikes).
Items left in the vehicle are kept for 14 days. The Client bears the costs for pick-up or shipping.
The laws of the Republic of Turkey apply. The place of jurisdiction is Alanya, Antalya.